Liberty Mutual: An Insurance Case Study for Office 365

Liberty Mutual: An Insurance Case Study for Office 365

In the insurance industry, business is all about protecting valuable items of people.  This is why insurance industries need to make sure that they are using tools and technology that serve to bring their clientele sufficient protection.  This is to help make sure that their products and services stay innovative.  A good example of a company doing this in practice is Liberty Mutual.  With more than 50,000 employees and 900 global locations, Liberty Mutual is one of the few in the industry that experience business on a large scale.

This is why they have a few unique problems that they run into as a bigger insurance business.  They are forced to compete with many internet startups who have the advantage of mobility through the use of cloud-based technologies.  They also need to take care from their other competitors as well who try to disrupt their value chain and build stronger relationships with their client base.

To overcome these challenges, Liberty Mutual had to make a change, a digital transformation.  Microsoft office 365 and power BI were just the products to help them start this journey.  Office 365 improved the collaborations of their worldwide team.  They are able to share insights more conveniently, helping them with the product development process and shorten the time for breakthroughs for products the import and export globally.

Analytics is also a very important ability to have in the industry.  Office 365 has helped Liberty Mutual through faster response to market changes.  They are now moving to a more agile development process in which smaller groups from multi-disciplinary employee groups are able to collaborate on new products with more efficiency.  Chat-based real-time collaboration has increased their proportion of people across their company who normally could not collaborate with each other through regular means.  Analytic tools as well is the other way in which helped them increase their efficiency, this is where Power Bi comes in.  With just the right amount of user friendliness and high-level insights, even departments like Claims, Legal, Reinsurance and HR are able to quickly pick out information from just the dashboards and KPIs.

With new tech savvy recruits, they are now accustomed to wanting mobility compared to on-premise workstations.  They need to be able to have access to what is normally on-premise on the go, this is not only a storage concern but also security one.  Office 365 helped them as they are able to access their documents and emails on the go while still maintaining a high level of security for their employees.


To learn more about Office 365 and other Microsoft products, you may contact us at 8893-9515 and we would be happy to answer your inquiries!

University Medical Center Groningen: Citrix Endpoint Management Case Study

University Medical Center Groningen: Citrix Endpoint Management Case Study

As one of the largest hospitals in the Netherlands, the University Medical Center Groningen (UMCG) boasts close to 11,000 employees and have a wide number of patients who come for various reasons.  May it be for basic care, specialized diagnostics or even examinations, the doctors, nurses, and support staff work to give their patients the best of their abilities.

The Challenge: Organizational adopting mobility

Usually, most sensitive care data would be placed in one secure safe.  However, with the industry growing with more specializations, data must be now shared to multiple people who need it like specialists, general practitioners, peripheral hospitals and even the patient themselves.  Even employees are now becoming more mobile and not just working in the hospital but working even on the move or at home using their own devices.  These can cause security risks for UMCG if not properly addressed.

The Solution: Citrix Endpoint Management

UMCG has been a long user of Citrix solutions, they have been using Xendesktop (now known as Virtual Desktop) on thin clients before they considered Citrix as a way to alleviate their current problems.  To help solve their current issue, they are looking to use Citrix Endpoint Management (Formerly Xenmobile) and Citrix Sharefile.  With the use of Citrix Endpoint Management, UMCG was able to lower their investments, let them have a better picture of their environment while giving them more flexibility.  They were even given the preference to have their Citrix Endpoint management housed in their own data center. This is crucial for safety and redundancy to ensure its continuity and performance as it is a business-critical system with 5000 mobile devices.

With so many devices, not all of them would be feasible to be company owned.  Therefore, UMCG has opted to use Bring Your Own Device (BYOD) structure.  However, to ensure that the network is secured, UMCG has imposed if they were to choose a BYOD then they would need to install a Citrix Agent on said device to ensure that Citrix can manage the security of the network.

To UMCG, the Citrix mobility solution achieved their goal of making their information as available and consistent as possible. It helped isolate data to ensure that their data was secured in a sandbox environment while also giving them a simplistic approach to manage their mobile devices.  This worked well since they were already existing Citrix customers, making the integration process smoother.


To learn more about Citrix solutions, you can contact us at 8893 9515 and we would be happy to answer your inquiries!

Cloud One: A Trend Micro Solution for Cloud Builders

Cloud One: A Trend Micro Solution for Cloud Builders

With cloud technology advancements, more businesses are now connecting to the cloud to solve their IT needs.  This is why the cloud infrastructure services market is now filled with different vendors, this has also caused many stakeholders to become involved in these infrastructure decisions.  This has made cloud security even tougher.  To be able to maximize the benefits of the cloud, you need to be able to balance both your business objectives and cloud security to ensure the least amount of complexity.

Cloud One, a security services platform for cloud builders, delivers the broadest and deepest cloud security offering in one solution, enabling you to secure your cloud infrastructure with clarity and simplicity.

Cloud One will be able to help provide you by providing a powerful security which leaves you leverage to take the benefits and efficiencies that the cloud has to offer to your business.  Being designed with multiple services to make sure that specific cloud security needs are addressed, Cloud one gives you the leg room you need to solve your present challenges while still being able to help you with future cloud needs.

With support for all major cloud platforms, and solutions that integrate directly into your DevOps processes and toolchain, Cloud One is designed to provide the flexibility you need without slowing down your business or application delivery.

Benefits of Cloud One

Automated

Security as code lets your DevOps teams bake security into their build pipeline to release continuously and frequently. With built-in automation, including automated discovery and deployment, quick-start templates, and our Automation Center, secure your environment and meet compliance requirements quickly.

Flexible

Builder’s choice. Security for your hybrid cloud, multi-cloud, and multi-service environments, as well as protection for any vintage of application delivery—with broad platform support.

All-in-One Solution

One platform that has the breadth, depth, and innovation required to meet and manage your cloud security needs today, and in the future.


To learn more about Cloud One and other Trend Micro Solutions, you can contact us at 8893 9515 and we would be happy to answer your inquiries!

The State of Data Protection in 2019

The State of Data Protection in 2019

Unitrends has been doing an annual survey these past 5 years to find out the state of data security to see if improvements have been made to companies overall.  With more than 400 companies joining the survey, it was found out that data loss is still a prevalent problem despite us having better technology which should have prevented many cases.  This can be attributed to challenges such as reduced IT budgets and headcounts.  It was also found that cloud-based solutions such as DRaaS (Disaster Recovery as a Service) and direct-to-cloud back up of PCs and servers are now on the rise.

The challenges of Data Protection

One of the most basic job requirements for IT is to protect corporate data and keep the business applications running. However, that requirement is getting increasingly more difficult due to a variety of circumstances.

Organizations have seen a rise in their storage that require protection in the last four years, this has forced organizations to look for ways to keep their storage costs down.  This is seen from the data that organizations that needed 100TB of data has gone up from 11% of respondents in 2016 to 31% this 2019.

Organizations have also had their expectations for fast recoveries increased in the past 5 years.  An increase of 12% was seen compared to the last as organizations are now expecting to recover from downtime in less than 4 hours.  This increases the IT requirements that needs to be used from the existing tools an organization uses to procedures that need to set in place to ensure it happening.

Another thought to keep in mind is the direction in which customers plan to do with their data in the near future.  Many respondents of Unitrends’ survey have said that their direction is to move a larger percent of their enterprise data out of the traditional on-premise data center.  Although endeavors like this take a while, many years in fact, it is something worth considering when you are working on your road plan.

To learn more about your Data Protection options, you may contact us at 8893-9515 and we would be happy to help you with your inquiries!

Microsoft Whiteboard is now available on Web and Teams!

Microsoft Whiteboard is now available on Web and Teams!

Microsoft has recently made available Microsoft Whiteboard for web for all commercial Office customers!  For those who are not familiar, Microsoft Whiteboard is an app which Microsoft hopes to help in the brainstorming process of companies and schools.  This is another collaboration tool in which can be used anywhere and on any of your devices (as of now it is available for windows devices only) in real time.  They have also provided multiple templates on Whiteboard to help you get started on your collaborations, below are the templates available on Whiteboard now:

  • Brainstorming  
  • Effective meeting 
  • KANBAN sprint planning 
  • SWOT analysis 
  • Problem solving 
  • Project planning 
  • Retrospective  
  • Project milestones 
  • KWL (Know, Wonder, Learn) for education 

Run effective Teams meetings with Whiteboard

Besides the web release, you will now be able to use Whiteboard during team meetings to better collaborate.  All you need to do is click Whiteboard under the share option and you will automatically share it across all meeting participants and start collaborating without leaving the team experience.  This helps add variety to Teams meetings for when scenarios such as diagramming, expressing ideas, capturing agenda items and follow ups and remote training are needed. 

To learn more about Microsoft products, you can contact us at 8893-9515 and we would be happy to help answer your inquiries!

Citrix SD-WAN: delivering superb experience with high security and reliability

Citrix SD-WAN: delivering superb experience with high security and reliability

Have you considered using SD-WAN in your business?  If you have, I’m sure you have been overwhelmed by the sheer number of different vendors who claim that they have SD-WAN.  The truth of the matter is, out of those nearly 50 vendors who claim to have SD-WAN, maybe only less than half really are SD-WAN products.  Many vendors like to claim that they have SD-WAN to gain your awareness or to get recognition in the future.  However, they are not true SD-WAN products and just add confusion to your purchasing decisions.

Gartner has also made the effort into reduce the overcrowded segment by cutting down its evaluation to 20 vendors, one of these vendors is Citrix.  Citrix has worked to ensure that its SD-WAN solution not only helps your company now, but also has a clear and long-term product road map.  This is what makes Citrix trusted globally by their customers in healthcare, finance, manufacturing, and retail industry.  They all agree that its reliable solution helps to balance the high expectations of experience, security, and choice.

Citrix SD-WAN solution is designed to improve your workspace experience for productivity and to task users together by simplifying provisioning and day-to-day management for IT and networking professionals.  This can be seen in an improvement to cloud based applications such as Office 365.  Employees from branch offices accessing Office 365 would be able to see a superior performance no matter where it is located due to Citrix partnering with Microsoft for a better egress and support via a partner box in their servers.

For customers moving to the cloud, Citrix SD-WAN can help you securely enable local branch-to-internet breakouts through a built-in stateful firewall.  It has been recognized as a robust solution for branch connectivity to the cloud as well as a solution for your single and multiple data centers.

Maximizing the use of available bandwidth with sophisticated link bonding and network-path conditioning helps mitigate loss, and avoid the jitter and latency issues, while providing efficient and reliable throughput for business-critical applications.

To learn more about Citrix SD-WAN, you can refer to the original Citrix article here, or you can contact us at 8893-9515 and we would be happy to answer all your inquiries!

Cloud Security: The Shared Responsibility Model

Cloud Security: The Shared Responsibility Model

Have you ever asked yourself what the biggest threats are in the cloud?  The answer may not be what you’d expect it to be.  Rather than big named malware or cyber attacks, the biggest risk in the cloud happens due to service misconfigurations.  Despite the cloud’s clear operating model, teams continue to make simple mistakes or overlook the simple task of properly configuring the services they use in the cloud.

Security in the Cloud is a shared responsibility as both customer and provider has their respective responsibility, these are usually based on the Shared Responsibility Model.  The model defines which segments each are responsible for.  At a glance, are you doing your part?  Or did you assume it was handled by your provider?

One common misconfiguration misstep comes from pre-configured deployment services.  Most misunderstandings arise from thinking that after being given the configurations that they too will handle update patching and even maintenance of said configuration.  It falls on you the user to do these responsibilities and make sure that your system is safe!

Another common cause of misconfiguration is from human error.  As per our nature, we are bound to make errors along the way when working even if we take as much precaution as we can.  This is where automation can help make sure that these errors don’t occur.  Let’s say the operating system your team uses for your systems has a new patch that needs to be deployed. Instead of someone patching each of the production virtual machines, that team member should patch the original template of the virtual machines and a build system should redeploy production.

For safety measures as well, it is always in best practice to verify that your providers are doing their part in keeping you secure.  This is not to say that your provider is not doing their job, usually the 3 big cloud providers have an overwhelming amount audit evidence you can browse, its always just better to keep the habit of counter checking when security is involved.


Interested in learning more about our Cloud Security Solutions?  Contact us at 8893-9515 and we would be happy to answer your inquiries!

Five Data Protection Requirements in Healthcare that Unitrends can Help you Solve

Five Data Protection Requirements in Healthcare that Unitrends can Help you Solve

When it comes to business continuity, the healthcare industry faces many unique requirements and challenges.  With the need of 24 hours, 7 days a week and 365 days availability, and the need to safeguard the content of their electronic health records (EHRs), it can be a hard task to fulfill while still keeping within a reasonable budget.

This is where Unitrends can help.  Below are a few unique requirements that the healthcare industry faces and how the Unitrends solution meets to solve them.

  1. Uptime Requirements

When it comes to recovery time objectives (RTO), most industries have them in hours as they have more time to work with.  This doesn’t follow for the healthcare industry as they need their RTOs in a matter of seconds or minutes.

Unitrends Instant Recovery can failover applications in literally seconds. Unitrends Recovery Assurance delivers automated recovery testing, site and application failover, ransomware detection, and disaster recovery compliance, both locally and in the Unitrends Cloud.

  1. Highly Targeted by Ransomware

Due to the nature of healthcare, data of patients are critical for the business to function.  Ransomware criminals are aware of this and that is why the industry is a prime target.

Unitrends products can do security scans against your production applications – but using your backup data instead. It can spin up your applications in a specific order, isolate them from production, execute security tests, and automate reports and alerts immediately upon detection of ransomware

  1. Highly Regulated

For companies that need to work with the Protected Health Information (PHI) must ensure that all the required physical, network, and process security measures are in place, well documented and strictly followed.  This is required by HIPAA.

Unitrends offers a portfolio of 15 all-in-one enterprise physical appliances that are pre-loaded and pre-tuned with powerful software that not only covers on-premises backup but also long-term retention and disaster recovery in the HIPAA compliant Unitrends Cloud.

  1. Must Control Highly Proprietary Data

Healthcare IT must know where their physical data is located at all times of the lifecycle as well as control who can access it.

Unitrends Recovery Series and Unitrends Backup software can replicate data locally, to a remote site or to the HIPAA-compliant Unitrends Cloud. From any of those locations data can be stored for long term retention and / or used for disaster recovery purposes.

  1. Support Large Numbers of Non-computer Savvy Users

Usually, the general staff of healthcare are considered to be beginners or illiterate when it comes to new IT related technologies that have come out in the recent years.  This makes them very prone to mistakes which in turn can keep their IT counterparts quite busy.

With a common and intuitive user interface across all products, even untrained IT staff can easily find individual files in backups. A few clicks and the entire recovery process, from login to file restoration usually takes less than 5 minutes.


To learn more about Unitrends, you may contact us at 8893-9515 and we would be happy to help you!

Cisco Meraki: Your First Year is on Us

Cisco Meraki: Your First Year is on Us

Are you thinking of switching or experiencing the simplicity of the Meraki Dashboard? Or are you a current Meraki user looking to expand your Meraki lineup?  You’re in luck! For a limited time only, Meraki will be running a “First Year on Us” promo.

For a limited time only, any customer that purchases a new Cisco Meraki cloud management license for 3 years or more will get an additional year added at no extra cost! The extra 365 days are added automatically in the dashboard. No further steps required.

First Year On Us is available globally. License renewals do not qualify for this promotion.

Why Cloud Networking and the Meraki Dashboard

Cloud networking helps IT departments ensure greater reliability, easier day-to-day management, and lower running costs. The Meraki dashboard gives administrators unparalleled visibility into the network users, devices, and applications.

Administrators can view in depth analytics at the tip of their fingers. They can also quickly create access control and application usage policies to enhance both the end-user experience and network security.


For more information about this promo, you may reply to this email or directly call us at 893-9515 and we would be happy to help!

*Terms and conditions will apply.

CT Link Advisory: Contact Number Changes

CT Link Advisory: Contact Number Changes

Earlier in the year, the National Telecommunications Commission (NTC) released the Memorandum Order 10-10 2017 which states that numbers covered in the area 2 code like Metro Manila and some parts of Bulacan, Cavite, and Laguna will have their numbers expanded 8-digits from the current 7-digits.  So, in compliance, we will be expanding our corporate and fax numbers.  Below are our new numbers in which you can reach us:

Landline: 8893-9515

Fax: 8893 5856

These changes will be effective on October 6, 2019.  So, for your further inquiries with us please contact us with our new Landline number!