Responsibilities:
- Build and configure server, storage and virtualization software purchased by the client
- Provide technical support to clients in an enterprise environment
- Analyze, troubleshoot and resolve problems associated with hardware and software mainly in server, storage, software, networking environment (including its operating system)
- Responsible for addressing various technical problems, performing equipment service maintenance, and demonstrating conformance within established Service Level Agreement (SLA)
- Assess and provide recommendations to the clients for any upgrade or resolution needed if necessary
- Provide support coverage for multiple customer locations in and outside Metro Manila
- Pass required vendor certifications to be determined by the management/immediate manager.
- Other projects may be assigned from time to time.
Qualifications:
- Candidate must possess at least a Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, Electronics, and Communications Engineering related field of study
- At least 1-2 years of Server, Storage, or VMware / Windows Server administration experience
- Experience with the implementation of policies and procedures for compliance and audits.
- Ability to create accurate diagrams and documentation for design and planning
- Ability to think through problems and visualize solutions
- Strong attention to detail with an analytical mind and outstanding problem-solving skills
- Ability to explain complex technical detail and tradeoffs to non-technical associates.
- Good communication and interpersonal skills
- Proactive attitude and ability to work with minimal supervision
If you are interested in learning more on how to join our team you may send your email with your comprehensive resume at hr@ctlink.com.ph. Our team will then contact you in the following days to invite you to one of our job openings.
You may also visit us at our office directly to inquire further on roles that are available at the moment or to learn more about our company at the following address:
4F Maripola Building, 109 Perea St., Legaspi Village, Makati City