ECQ Success Stories: CT Link Managed Services Remotely Secures Client’s WFH setup

ECQ Success Stories: CT Link Managed Services Remotely Secures Client’s WFH setup

With the suddenness of the declaration of the ECQ, most companies were unable to give their workforce the tools that they may have needed to work effectively at home. This left many employees to find their own ways to complete the tasks that they do on a daily basis at home. Many of which ended up using their own devices and installing the apps from work or apps and connecting to thru the company VPN.

Client Challenges: Unsecured Personal Devices connecting to Corporate VPN

One of our customers from the Public Sector encountered this dilemma during the start of the ECQ. They have about 500 employees who need to Work From Home (WFH). They were unable to give all employees resources in which to accomplish their tasks so opted to allow employees to use their personal devices. However, the Infosec Team is concerned that malwares from the personal devices could enter thru the VPN connections.

Solution: CT Link Managed Endpoint Security

As a CT Link managed service customer, we deployed Trend Micro’s Worry-Free Business Security Services (WFBSS), which is a cloud-based Endpoint Security Solution. We provided the link for installing of Trend Micro Agents to end users and assisted them in deploying this on their endpoint devices.

As a cloud-based solution, we were able to be with them every step of the way during this process and helped with problems that occurred during installation of some devices while also monitoring the threats found by WFBSS. This has proved as an effective measure for them as presently WFBSS has detected over 3,000 suspicious and malicious activities from the endpoints.

Security as a Service

Having Managed Services for security helped our client worry less about the security from personal devices connecting into their network and freed up their time to concentrate on other important tasks at hand during the ECQ. This meant that we handled the troubleshooting of the installations of the endpoint devices and monitoring of malicious activities reported by WFBSS. This service is also not reserved for only enterprise accounts as our services are actually very beneficial as well to small and medium businesses that do not have their own dedicated IT team.  Below are a few key features in which you can expect to get when subscribed to our managed services:

  • Keep outside threats like malware from getting in and sensitive data from going out
  • Filtering potentially dangerous or inappropriate websites
  • Preventing phishing and social engineered attacks from getting to your users
  • As a cloud-based solution, support is done remotely
  • Supports WFH setups to ensure your network is safe
  • Ease of deployment with little to no IT skills required
  • Centralized monitoring through one dashboard accessible through the cloud

If you are interested in learning more about our CT Link managed services or WFBSS, contact your CT Link AM or reply to this email and we will get back to you as soon as possible!


Images were provided by Vecteezy (1,2,3,4,5)

Working Amid Enhanced Quarantine: Protect your Business from Disruptions and Keep Workforce Productivity

Working Amid Enhanced Quarantine: Protect your Business from Disruptions and Keep Workforce Productivity

With the Covid-19 impacting almost everyone, companies are reviewing their business continuity strategy during this unplanned disruption. To keep the business up and running, organizations must take a more comprehensive approach encompassing both organizational measures and technologies to minimize disruption, maintain security, and support uninterrupted productivity for users and teams. Best practices for a complete business continuity strategy should address business continuity team structure, business continuity planning, disaster recovery and business continuity testing, crisis communications, and employee safety and awareness programs.

Providing users with the experience they need, a secure digital workspace can grant seamless access to business apps and data on any device, over any network, hosted on-premises or in a public cloud. Contextual awareness allows just the right balance of security and flexibility for their current situation, without compromising corporate resources. Analytics and insights help IT maintain security, compliance, and threat protection wherever and however people work.

With Citrix, companies can be protected from consequences such as financial loss, damaged reputation, weakened customer and partner relationships, and lost productivity. The same secure digital workspace technology lets people connect with apps and data in both routine operations and emergency situations, using any device, network, or cloud. This makes it simple for people to do whatever their priorities dictate – whether to continue working normally, perform new tasks required by the event, or focus on the needs of their families and themselves, then resume work as circumstances allow.

Below are some ways that Citrix can help you improve your BC efforts:

Secure Access from Anywhere on Any Device

Allow your workforce to access their workspace from anywhere on any device using whatever available connection.

Data Stays in the Data Center

Through application virtualization, data is managed and stays in your data center. It also gives your IT the ability to limit user’s access to your network as well.

Provide IT Help Desk Support to WFH Users

Give your IT team full visibility, so that they can provide real-time analytics and resolve issues faster. Connect to your user’s session to help them resolve their IT issues.


To learn more about Ctirix’s solutions, you may send an email to sales@ctlink.com.ph or marketing@ctlink.com.ph!