Webinar: Defend, Backup, Recover for Office 365 and Google Workspaces

Webinar: Defend, Backup, Recover for Office 365 and Google Workspaces

Today’s business environment has drastically changed from the past few years. Business data is not just within the business perimeter with the growth of remote work. Endpoints and SaaS platforms (such as Office 365 and Google Workspace) are now data points where critical data is being saved instead of servers in the office. Meaning traditional means of backup are not covering all bases of the business.

This change needs to be addressed in order to keep your business data protected. This is where Datto can help.

On Thursday, May 25 (10AM – 11AM), join us for an upcoming webinar Defend, Backup, Recover with Datto’s SaaS Defense and Protection for Office 365 and Google Workspace as we discuss how The Datto solution can help you improve your business’ data protection. In this 1-hour webinar, you’ll discover how Datto SaaS Defense and SaaS Protection provides an end-to-end security. You’ll hear from Shaun Witherden, Senior Channel Development Manager for Datto, to learn the following insights:

  • A brief look into the current IT landscape and the vulnerabilities that need to be addressed
  • The importance of a complete backup solution to ensuring the safety of your business-critical data
  • The future of trends of data with regards to back up after 2022

About the Speaker

Shaun Witherden, Senior Channel Development Manager for Datto.

Shaun run a successful MSP for 12 years, growing his business from 3 to 80+ staff, through lots of hard work and Merger and Acquisitions.  Shaun’s specialty is growing high performance service teams ensuing customers’ expectations are always met.

Register today and get a chance to win a Gaming chair and GC Vouchers at the end of the webinar!

Email marketing@ctlink.com.ph to learn more about how to register you and your company!

The New Office Environment: Hybrid Remote Work in 2022 and Beyond

The New Office Environment: Hybrid Remote Work in 2022 and Beyond
Hybrid Remote Work and beyond

Since the beginning of 2022, we have started to see some semblance of normalcy. Globally, people are now easing restrictions and many businesses are back to pre-pandemic standards. However, one thing that seems to be clear is that the attitude towards remote and hybrid work has changed.  

In the Philippines, the office culture has always leaned towards the traditional approach of going to an office from 8-5. Most hybrid or remote work setups were from jobs which were on a consultant or freelance basis. However, once the pandemic forced businesses to adapt, the mindset of many businesses changed to be more accepting of the concept.

Businesses need to be able to support hybrid or remote work to prepare for the coming years. Below are some concepts in which every business needs to consider to better support hybrid or remote work:

Elastic Work

Hybrid Remote Work elastic

“Elastic work” pertains to the concept of whether your users are at the office or working remotely, they should have the same experience. At the start of the pandemic, this was not a priority as most businesses just wanted to enable their users a way to work remotely. The priority now has shifted to ensuring their users have the same experience regardless of location. This means having good security, reduced friction when dealing with technology, and most importantly, being able to work how they want without hassle.

Going from Reactive to Proactive

Hybrid Remote Work reactive proactive

Businesses who are proactive in their approach for hybrid try to improve their user’s security and experience before issues arise. The goal is not to log in remotely and see their desktops, but to improve that experience when they engage with their applications. By enabling your users with an overall good experience, it can also lead to applications that would provide your customers with a better experience overall. Whether it be through better productivity of your team or through applying your experience with users to your customer’s service.

Simple and Convenient

As the technology progresses, solutions can become more complex and hinder users. When preparing for your hybrid or remote work solution, you need to keep user experience in mind. Keeping it simple and intuitive will go a long way for both your users and customers. Enabling your workforce a way to work remotely won’t work if the process to do it is in itself confusing or restrictive. Finding the best balance between security and accessibility is key.

Creating a balance between your on-prem and hybrid/remote work users can be challenging. However, there are many solutions available that can help alleviate your concerns. Citrix Secure Private Access is a solution that can be considered to improve your remote work capabilities. As a Zero Trust Network Access security solution, provides your business with:

  • A VPN-less remote access solution that can support both modern and legacy applications
  • Flexibility on what device users can use to access your network anytime and anywhere while keeping your network secure
  • A way to verify and allow access only to authorized resources with functions such as Single Sign On (SSO), Multifactor Authentication (MFA), and browser-isolation

This leaves little to no chance for outsiders to get into your network while providing your users improved user experience. To learn more about the Citrix Solutions, Contact us at marketing@ctlink.com.ph today!

4 Tips On How To Prevent Ransomware

4 Tips On How To Prevent Ransomware

Below are 4 tips on how to prevent ransomware

  1. Brief your employees on IT security 
  2. Set up a data backup and recovery plan
  3. Secure your servers
  4. Implement zero trust

Ransomware is malware that is made to block access to a computer until a ransom is paid. This can be encountered through a variety of means, so it’s important to know how to prevent attacks. Otherwise, it could impact a business negatively — including disruption of operations, financial losses, and harm to reputation. This article will discuss some helpful tips on how to prevent ransomware. Keep on reading!

Brief Your Employees On IT Security

tips on how to prevent ransomware employees

Email remains one of the lead delivery methods for all types of malware. In phishing emails, victims are tricked into clicking on malicious links and attachments that when downloaded or opened, will introduce ransomware into the system. This is one of the reasons why ransomware attacks occur. It only takes a momentary lapse in judgment for people to fall victim to a phishing link. 

Prevention is still better than cure, so it’s vital to train your employees when it comes to IT security. User training can significantly reduce the risk of infection, as long as your employees are trained to identify cyber threats — such as ransomware and phishing. 

To further improve email security, you can also consider using Trend Micro Deep Discovery Email Inspector. It comes with a ransomware detection and blocking feature, which uses advanced analysis techniques and custom sandboxing. This is important because ransomware should be blocked before it’s even delivered.

Set Up A Data Backup And Recovery Plan

tips on how to prevent ransomware data

Ransomware can prevent your employees from accessing your data and applications until a ransom is paid for. This can lead to temporary or permanent loss of your company’s data, cause a complete shutdown of your business operations, and end up with financial loss and damage to your company’s reputation. There’s also no guarantee that data would be returned or recovered once the ransom has been paid. 

Make it a priority to have backups of your organization’s most important data. This can help you recover from ransomware protection by giving you continuous access to your files and applications. You can restore the infected files to regain access to previously-compromised data.

Datto Workplace has a mechanism that can help you recover from a ransomware attack. With a Threat Detection and Management feature, you can not just detect ransomware infections, but also revert the infected files to their previous uninfected state.

Secure Your Servers

tips on how to prevent ransomware servers

Ransomware attacks start in two ways. The more popular and common method is through phishing emails, where a victim is tricked to download an infected attachment or click on a malicious link. The other method takes place when a vulnerability in your network has been detected and exploited to insert ransomware. Once this is done, the malware encrypts the files on the system, drives, and network-connected devices.

To protect your servers from ransomware, you can rely on Trend Micro Deep Security. This solution offers anti-malware scanning to stop malware from attacking your server. With network security solutions and intrusion prevention, it can prevent your servers’ vulnerabilities from being misused — therefore stopping the potential installation of ransomware. It can also provide system security, so you can monitor system changes due to malware activity. 

Implement Zero Trust

Zero Trust is a type of security framework wherein all users inside and outside your organization’s network should be continuously authenticated and authorized before being granted access to resources. If implemented properly, it can help create a better security defense from ransomware attacks. 

One of the concepts of zero trust is the principle of least privilege. This means that you should only issue the bare minimum privileges that users need to perform their role. By restricting access, you can minimize the vectors of access for ransomware and limit the impact of a potential attack.

Zero trust also makes use of monitoring, detection, and threat inspection features to prevent ransomware attacks. Since zero trust is a long-term security approach that requires a change in mindset and commitment to implement, you can consider subscribing to a zero trust service.

Key Takeaway

By preventing you from accessing data and applications crucial to your business, ransomware can halt your operations and cause unexpected downtime. This can lead to more problems such as financial loss and damage to reputation. There’s no guarantee that your access will be granted once you pay for a ransom, so it’s important to reduce the risk of ransomware as much as possible. Follow the tips above to prevent this malware from creating problems within your organization.
If you want to learn more on how to prevent ransomware, you can send us a message here at CT Link. As an information technology solutions provider, we can help you find the right software that will match your requirements. We only partner with the best companies such as Trend Micro and Datto. We can also provide backup as a service, zero trust service, and email security service.

6 Tips On Preventing Business Email Compromise Attacks

6 Tips On Preventing Business Email Compromise Attacks

Tips on preventing business email compromise attacks

What are some tips on preventing business email compromise attacks?

  1. Know the common BEC attack scenarios
  2. Enable multi-factor authentication for email accounts
  3. Be aware of email address changes
  4. Clarify suspicious requests
  5. Detect malicious email with the right software
  6. Avail of email security as a service

Business email compromise (BEC) is a type of cybercrime where an attacker hacks, spoofs, or impersonates a business email address to trick receivers that they’re receiving an email from a trusted source. BEC attacks are dangerous because they often lead to data theft and financial loss. Keep on reading to learn some tips on preventing business email compromise attacks.

Know The Common BEC Attack Scenarios

BEC attackers rely on social engineering techniques to trick their victims. Because of this, training can greatly help your employees. Proper training helps them become aware of the common attack scenarios, so they could take action immediately when it happens. Here are some examples to look out for:

  • Impersonation. BEC attackers will often impersonate a vendor, an executive of a company, or other authorized persons. You might notice that the domain name and email message seem legitimate because an attacker might have hacked their email account. But fund transfers are usually requested to be sent to the cybercriminal’s accounts.
  • Sense of urgency. Criminals posing to be executives or other authorized persons will create a false sense of urgency in their email messages, convincing unsuspecting individuals to provide fund transfers. This typically includes the demand for secrecy or a request to bypass security procedures.

Enable Multi-Factor Authentication For Email Accounts

To prevent email accounts from being easily hacked and taken over by criminals and used for BEC attacks, it’s vital to secure them in the first place. By enabling multi-factor authentication for email accounts, you can significantly reduce the chances of accounts being compromised.

Multi-factor authentication is a method of authenticating users by requiring them to provide two or more verification factors before they can access their account. Because other factors are needed in addition to a password, criminals will find it more difficult to infiltrate an account. Below are some examples of additional authentication factors:

  • Things you know (answer to a personal security question)
  • Things you have (a one-time password sent via text)
  • Things you are (fingerprint)

Be Aware Of Email Address Changes

BEC attacks can also happen through email spoofing. In a spoofing attack, the sender of the email can fake their display name and sender address to make the correspondence look like it came from a trusted person or company.

Another tactic is to create lookalike domains by using characters that can easily be confused. For example, @company.com and @cornpany.com will look similar at first glance. This will fool users which are too busy to pay attention. 

Because of these tactics, your employees need to be extra aware of email addresses. 

Clarify Suspicious Requests

Because BEC attacks can happen due to hacked accounts, it’s a good practice to also be skeptical when reading email messages. Think twice about granting a request for fund transfers or requests asking for sensitive details. 

For example, scammers sending emails from accounts of executives have a psychological advantage over the victims, which are often employees from the same company. When your employees receive these kinds of emails, it’s important to instruct them to think twice about whether it’s typical behavior for a CEO to send this kind of request. 

Employees should always request clarification for suspicious requests through other channels before authorizing transactions. One method is to pick up the phone and call to confirm first.

Detect Malicious Email With The Right Software

People can make mistakes, so it’s also crucial to add another layer of security by having the right software in place. Look for something that can specifically protect your organization from business email compromise like Trend Micro Email Security.

Trend Micro Email Security combines machine learning and expert rules to examine header and email content. It will analyze the behavior, intention, and authorship of the sender to protect you from BEC attacks. Aside from that, it can also prevent phishing and spam attacks.

Avail Of Email Security As A Service

Email is an important communication tool for your business, so it’s only right for you to invest in email security. With attackers targeting emails to steal confidential information and money, it’s now normal practice for companies to ensure proper protection from criminals.

But there are multiple steps that you must take to protect your email accounts. To make email security implementation easier, it’s beneficial to avail of email security as a service

From proposing a security architecture design to testing security policies, performing spoof attacks, using an updated threat database, and monitoring — CT Link will help you find the security solution built for your organization.

Key Takeaway

Email is a common attack vector that cybercriminals use to get what they want. It’s where BEC attacks, phishing, and other social engineering attacks occur. That’s why it’s important to invest in employee training, multi-factor authentication, and the right software to detect and block these attacks!

If you need more tips on preventing business email compromise attacks, you can send us a message here at CT Link! We can help you secure your email accounts, so you can ease your worries and focus on your actual work. For questions and inquiries, you can click here.

Webinar: Debunking Myths of Moving to the Cloud

Webinar: Debunking Myths of Moving to the Cloud

The security landscape has changed in all industries due to the growth of remote work solutions. Cloud applications are helping many companies enable their workforce with its convenience and mobility. However, there are still many concerns across industries in the Philippines, especially with the public sector, with regards to the security risks.

Join us this coming April 26 from 10AM-11AM as Trend Micro and CT Link Systems, Inc. gives you an insider’s look on the current security trends this year and help remove some anxiety around myths the Philippine government sector may have about moving to the cloud.

Topic that will be tackled during the webinar:

  • Valuable tips on how to address potential problems that come with hybrid infrastructure networks.
  • Insight on how to prepare for the future, as more parts of your network move to the cloud.
  • Information on what to watch out for when balancing between your cloud and on-premises environment.
  • What is XDR and what is it’s relevance to the hybrid cloud

Register now and also get a chance to win grab vouchers and a Bose SoundLink Mini Speaker during our raffle at the end of the webinar!

Email us at marketing@ctlink.com.ph to find out how you can register for you and your team! Hurry as slots are limited!

5 Cybersecurity Tips For Small Businesses

5 Cybersecurity Tips For Small Businesses

What are some cybersecurity tips for small businesses?

  1. Start by improving cybersecurity awareness 
  2. Secure your emails
  3. Prioritize access control
  4. Back up your data regularly
  5. Rely on experts when it comes to cybersecurity

Some small business owners don’t prioritize cybersecurity because they think that attackers will prefer to target bigger companies. But with data theft and other attacks affecting businesses of all sizes, cybersecurity should become a priority for every organization. This article will explore some helpful tips on how to get started. Keep on reading for some cybersecurity tips for small businesses.

Start By Improving Cybersecurity Awareness

cybersecurity awareness

The first step in improving your organization’s cybersecurity is to be aware of the dangers. Cyberattacks come in many forms:

  • Malware is short for “malicious software” that targets files, computers, servers, networks, or clients. This is an umbrella term that encompasses various types of attacks — such as adware, file-less malware, viruses, worms, trojans, bots, ransomware, spyware, and more.
  • Social engineering attacks are malicious activities that use psychological manipulation to trick victims to perform a specific action — such as giving up sensitive information, providing fund transfers, and the like. Examples of this are phishing, pharming, business email compromise, diversion theft, and more.

Train your employees on cybersecurity measures and prevention. This includes double-checking links before clicking them, checking email addresses, and confirming requests face to face or via phone calls before sending funds. Make sure to conduct cybersecurity seminars regularly.  

Secure Your Emails

cybersecurity secure email

The majority of business communications are done through emails. But at the same time, email is also one of the most common attack vectors for criminals. Because important business information — such as sales reports, contact information, and more — are found in emails, securing it is vital. One wrong click can introduce malware into the system or cause a data breach. 

To secure your emails, make sure that your employees know the best anti-phishing practices. Create strong and unique passwords for email accounts. It’s best to have Multi-Factor Authentication (MFA) turned on to add another layer of defense to your email accounts.

Prioritize Access Control

Cybersecurity Tips For Small Businesses access control

A criminal will only need an open door to infiltrate your business network. A compromised account is all they need to have access to all your important data and resources. Limit the possible entryways by controlling access to your systems. 

This is where Zero Trust Network Access (ZTNA) can help you. It’s based on Zero Trust security, which focuses on authenticating, authorizing, and continuously validating all users — whether inside or outside the organization’s network. This model allows your organization to restrict access controls to applications, data, networks, and environments while improving user performance and experience.

Through ZTNA, you can secure remote access to private applications and limit user access. All requests are first verified before granting permission and only the least privilege is given to get work done. This way, you can improve the security of your data, minimize the attack surface, limit malware propagation, and more.

Back-Up Your Data Regularly

Cybersecurity Tips For Small Businesses backup

Keep your files and applications safe by performing regular backups. Without your most important resources safely stored, you might have difficulty continuing operations after an incident of data loss. This could happen due to human error, theft, software corruption, viruses, and more.

If you’re looking for backup solutions, you can try the Unitrends EndPoint Back Up. This features a continuous file and folder backup as long as you have an internet connection. If an accidental deletion happens, you can use the point-in-time rollback to restore the files.

Rely On Experts When It Comes To Cybersecurity

Cybersecurity Tips For Small Businesses rely on experts

As your business continues to grow, so will your IT and cybersecurity needs. Your existing team might not have the knowledge and experience to solve certain problems. It can be difficult to manage the tasks needed to improve your cybersecurity if you’re short on the manpower or lack the expertise to do so. This is where IT experts can help you.

To protect your data and applications and improve your cybersecurity posture, you can rely on an expert such as CT Link. 

CT Link is an IT solutions provider based in the Philippines. Our company is always evolving our solutions, so they are well-versed even in new technologies in the IT landscape. 

Aside from providing the best cybersecurity solutions, they can also offer the following services:

  • Zero Trust Service
  • Backup as A Service
  • Endpoint Security Service
  • Email Security Service

Key Takeaway

It’s easy to think that you can neglect your cybersecurity because you won’t be targeted by attackers. But no matter the size of the business, criminals will find ways to steal your important data and finances. This is why it’s important to become proactive when it comes to securing your data and resources.

If you still need cybersecurity tips for small businesses, you can contact us here at CT Link! We can discuss your requirements and help you choose the solutions that will solve your current problems. We have partnered with the best brands to provide you with the best IT solutions. Combined with our technical expertise, we can help you implement these solutions with ease.

What Is VDI?

What Is VDI?
What Is VDI?

In the past, computing was much simpler, because all that was needed was for employees to come to their offices and access their desktop computers. All applications, files, and business data are in these on-premise devices. But as remote work is becoming more commonplace and organizations are looking for more cost-efficient and flexible alternatives, virtual desktops have become a good option. If you want to know what VDI is, keep reading to learn more.

What is Virtual Desktop Infrastructure (VDI)?

What is Virtual Desktop Infrastructure (VDI)?

Virtual desktop infrastructure, or VDI, is a desktop virtualization technology that involves hosting desktop environments on a centralized server in an organization’s data center. These are deployed to end-users and accessed over a network with a device, such as a laptop or a tablet.

What Is VDI Used For?

What Is VDI Used For?

A VDI solution allows users to work and access applications in the office, outside the office, or from another location. It is a necessity for organizations in various industries. It allows task workers, kiosk users, knowledge workers, medical professionals, teachers, field technicians, remote employees, and hybrid workers to access a virtual desktop.

For instance, task workers can benefit from non-persistent VDI. Take for example call center employees, who often use the same software to do their job. Since they only need to do a specific set of tasks, a standard non-persistent desktop is suitable.

VDI is also beneficial for remote work, since it’s easy to deploy from a centralized location. It’s convenient for providing access to standard desktop environments across a range of devices.

A VDI is the ideal solution for third-party access when an organization needs outsiders to access company information for short projects. This is why it’s also beneficial when hiring temporary contractors, as administrators can provide access to core assets while limiting access to systems not related to the job. This allows contractors to work immediately.

For IT teams, they can deploy data, applications, and desktops to end-users via the internet. Developers can also use virtual desktop workstations to test the end-user functionality of a program.

Benefits Of VDI

Benefits Of VDI

A VDI solution can serve many benefits for your organization, such as the following:

  • Accessibility and mobility. A VDI solution makes it easier to work remotely because end users can connect to a virtual desktop from any location or device. It’s like having an office available on-demand, which is useful for people working on the go. This improves user experience as users can access the same interface, no matter what device is used.
  • Centralized management. VDI allows administrators to manage virtualized desktops more conveniently. Patches, updates, configurations, and policies can be applied easily, without the need to apply them individually for the whole organization. It’s also beneficial for regulatory compliance because it eliminates the problem of incorrectly storing data and applications.
  • Better security. Applications and data are stored on a host server, not the device used to access a virtual desktop. This protects data from being leaked or lost when a device is stolen or corrupted.
  • Cost-efficiency. Hardware requirements for end-users are lower because the processing is done on the server. Less powerful and less expensive computing devices can be bought to implement VDI. This also provides device flexibility, as old PCs can still be used as VDI endpoints.
  • Scalability. The VDI environment can be quickly scaled up when the need arises.

Types of VDI

Types of VDI

There are two types of virtual desktops administrators usually deploy:

  • Persistent VDI operates on a one-is-to-one ratio, so every user will have their own desktop image that they can personalize, much like a traditional desktop. In this virtual desktop, users can store passwords, shortcuts, files, etc. A user will log in to the same desktop image, including all the changes they saved.

This type of VDI is often used for work and school purposes because users can easily save their files and easily pick up where they left off.

  • Non-persistent VDI runs on a many-to-one ratio, so more than one user will share one desktop image or be connected to a randomized one. Unlike persistent VDI, non-persistent VDI doesn’t save changes upon restarting. Instead, a fresh desktop image is provided upon log-in.

This type of VDI is typically used in computer laboratories, public libraries, kiosks, call centers, and the like. It’s simpler to manage and requires less storage too.

Key Takeaway

Virtual desktop infrastructure involves hosting desktop environments on a centralized server and deploying them to endpoint devices. This solution is beneficial for organizations in various industries, so it’s worth taking a look at if you need your team to have reliable access to virtual desktops for their tasks.

Now that you know what VDI is, you can make an informed decision on whether it can be useful for your organization. But if you still require help in understanding some details, you can send us a message here at CT Link. As an information technology solutions provider in the Philippines, we can help you find out more if this infrastructure best fits your organizational requirements.

Webinar: Delivering Passwordless Future

Webinar: Delivering Passwordless Future

Passwords were once the forefront of security and user verification for a company’s users base. However, with the recent boom in remote work and advances in technology, they have become a top target for threat actors to exploit. With phising and targeted malware against end users, more and more data breaches are being caused by weak or stolen passwords.

Join us this coming March 23 from 10:00AM to 11:30AM as our friends from RSA give us a in-depth look into why passwords were relevant then and why they aren’t today and how shifting to passwordless authentication can drastically improve your business’ security posture. Get a chance to win Raffle prizes such as a gaming chair and bluetooth speakers at the end of our webinar!

The Webinar will be a fire side chat where we will have CT Link and SecurID’s Regional Director in Asia Pacific and Japan, Gavin Lowth discussing the cyber security trends for 2022 and the effectiveness of passwords in today’s business environment.

Contact us at rcruz@ctlink.com.ph to find out more on how you and your company can register for this event today!

iboss: Eliminate VPN With Zero Trust

iboss: Eliminate VPN With Zero Trust

iboss: Eliminate VPN With Zero Trust

With the prevalence of remote work setups, organizations needed to find a way to provide private access to their network’s resources to employees from any location. This way, they can maintain productivity while securing their business data. Both VPNs and ZTNA provide access to private resources, but more and more companies are opting for the latter. This article will discuss their differences, and why it’s beneficial to eliminate VPN with Zero Trust — specifically through the iboss ZTNA solution.

What Is A Virtual Private Network (VPN)

What Is A Virtual Private Network (VPN)

A virtual private network (VPN) is an Internet security service that creates an encrypted connection between user devices and one or more servers. It can securely connect a user to a company’s internal network or to the public internet.

By using a VPN, your remote employees can log in to the office network from anywhere, so they can have the resources to accomplish their tasks.

A VPN also acts as access control to authenticate users that have the required credentials. This means only verified individuals can gain access to sensitive files and information. Lastly, a VPN solution is also effective at securing business data from unwanted outsiders.

Despite these features, a VPN also has its limitations:

  • Lacks granular security. Once a user is granted access to a network, they will have full access to the entire network. This can put your organization’s data and application at risk. If an outsider gets access to a remote worker’s VPN credentials, then that outsider will have access to all the data and applications on the network.
  • Time-consuming and costly. VPNs are time-consuming and costly to maintain because you will need to install a VPN client on every remote employee’s computer and ensure that the software is updated.

What Is Zero Trust Network Access (ZTNA)

What Is Zero Trust Network Access (ZTNA)

Zero Trust Network Access (ZTNA) uses the concept of “Zero Trust” security framework — “Never trust, always verify”. It assumes that users and devices, whether inside or outside the network, need to be authenticated, authorized, or validated before being granted access to applications and data.

More and more organizations are switching to ZTNA for remote work because of its benefits:

  • Improved access control and security. Like a VPN, ZTNA can also provide private access to resources for remote workers. A VPN assumes that users and devices that pass through the network perimeter controls can be trusted. But on the other hand, ZTNA assumes that no user or device can’t be trusted until proven otherwise. Access is granted based on the principle of the least privilege, which means that only the minimum permissions needed will be given, so a user can perform their role.
  • Better user productivity. ZTNA is seamless and can work transparently in the background. Users don’t have to worry about setting up a connection. Additionally, ZTNA offers flexibility to Bring Your Own Devices.
  • Reduced network complexity and cost. ZTNA can provide fast and direct-to-cloud access to your organization’s resources, improving performance and reducing network complexity and expenses.

iboss ZTNA Solution

iboss ZTNA Solution

If you’re interested in eliminating VPN connections and enjoying the productivity and security benefits of ZTNA, the iboss ZTNA solution will fit your needs. The iboss cloud platform is built for ZTNA, so you can allow employees to work from anywhere and access resources in the cloud.

By leveraging this solution, users will only be given access to specific cloud resources and applications instead of the full network. This access is granted based on identity and user context. By allowing users access to only specific resources and applications, you can reduce the risk of data loss.

The iboss ZTNA solution also eliminates the need for slow and overloaded VPN connections because the traffic is sent directly to the cloud resources and applications. It simplifies user connectivity because end users don’t need to privately connect to different private networks to have resources at their disposal.

This allows your organization to grant access to various resources located in different networks, branch offices, cloud providers, and regions from a central location.

Key Takeaway

VPNs have always been the go-to option when it comes to providing secure access to a distributed workforce. But with large-scale remote work or hybrid work likely becoming the norm even after the pandemic, ZTNA has been gaining more support. It can provide an improved user experience to remote workers while securing your organization’s data and applications.

If you want to eliminate VPN with zero trust network access, you will benefit from the iboss cloud platform. It’s natively built for ZTNA, so you can allow your employees to work from anywhere with a secure connection to your organization’s resources. If you’re interested, you can send us a message here at CT Link.

4 Types Of Social Engineering Attacks

4 Types Of Social Engineering Attacks

4 Types Of Social Engineering Attacks

What are the types of social engineering attacks?

  1. Phishing
  2. Business email compromise (BEC)
  3. Pharming
  4. Diversion theft

Social engineering attacks are a wide range of malicious actions that are carried out through human interactions. These involve manipulating people to try and trick them into giving up important information — such as passwords and bank information. This article will discuss the different types of social engineering attacks such as phishing, business email compromise, pharming, and diversion theft. Read on to learn more.



Phishing is considered the most common social engineering attack. It is used to trick targets into revealing sensitive data through fake emails or texts that come from people pretending to be a member of a legitimate institution. This information often includes login credentials, banking information, and personal information. Once a criminal has access to these, they can be used for identity and financial theft.

For example, an attacker would email a victim pretending to be from another recognized organization — like a customer support representative from a partner vendor. The message would include a request for the victim to click on an attachment to update their password. The link sends the victim to a fake website asking them for their current login credentials, which will be sent to the cybercriminal.

Phishing attacks can be prevented by knowing what to look out for. Some red flags of this social engineering attack include an unrecognizable sender email, a message that’s unusual or out of character, and an unexpected email with an embedded hyperlink.

Aside from keeping abreast of the most effective cybersecurity practices, email security solutions like Trend Micro Email Security can help screen out phishing emails. This is done by analyzing malicious senders and email content and sending a prompt to the user that the attachment or message may be suspicious.

Business Email Compromise (BEC)

Business Email Compromise (BEC)

Business email compromise (BEC) is a type of social engineering attack and phishing scam which involves sending victims emails from senior members of staff. Email accounts of these individuals are spoofed or compromised to do fraudulent transfers, which could lead to financial loss for organizations.

For instance, an attacker will pose as the CEO of a company and send an email requesting a money transfer from employees in the finance department. Or cybercriminals could pretend to be one of the suppliers for the company and request a fund transfer in exchange for services.

Employee training and awareness can help organizations spot BEC attacks. It’s a good practice for employees to confirm requests first before proceeding. Enable multi-factor authentication for email accounts to make it more difficult for a cybercriminal to gain access to them.



Pharming is a combination of “phishing” and “farming”. It involves manipulating a website’s traffic and stealing confidential information. In this social engineering attack, users who are trying to reach a legitimate website will be redirected to a fake website.

The criminal’s goal is to retrieve financial data or login credentials. In pharming, the attacker hijacks the browser settings of the victim or runs a background process to redirect the victim to a fake website. Pharming attacks don’t rely on email, but malware. This malware installation file is first executed, so it can run on the computer of the victim.

To avoid being a victim of a pharming attack, it’s important to follow the best practices to prevent viruses. Never click on links from popups and unknown senders, check website addresses for typos, enable two-factor authentication, change default settings of the Wi-Fi router, and use a robust anti-malware and antivirus solution.

Diversion Theft

Diversion Theft

In real-world situations, a diversion theft occurs when a delivery carrier (like a van, for example) is intercepted in transit to redirect its location from the original address. This allows criminals easy access to the goods or packages inside the van.

Similarly, in an online diversion theft scheme, a criminal tricks the victim into sending sensitive data to the wrong person. This is done through phishing practices when a criminal impersonates the email of an employee in the victim’s company.

To avoid diversion theft, it’s important to follow the best practices when it comes to countering phishing attacks. For example, if a request to be redirected to a new location comes up, then it’s important to confirm with the legitimate representative or proper authority before proceeding with the redirection.

Key Takeaway

These are just a few types of social engineering attacks. There’s more to be aware of – such as baiting, honey trap, scareware, watering hole, and many more. That’s why organizations need to educate their employees when it comes to the best practices for cybersecurity. It’s also beneficial to have the right IT solutions in place to provide another layer of security to critical business data.

If you’re interested in finding out what IT solutions would best protect you from cybercriminals, you can contact us here at CT Link! From email security service, multi-factor authentication, and many more — we are always evolving our solutions to fit with the current developing IT landscape. This way, you can protect your important business data from theft or breach.